Lean Healthcare

The Lean methodology, with its rich history in the manufacturing industry is proving highly applicable in all sectors, including healthcare. Lean is an approach toward identifying steps which add value to the customer, lining those steps up in a pattern which flows smoothly, when needed, and as needed by the customer, while eliminating all unnecessary or wasteful steps.

Although Lean has been used traditionally in manufacturing it has been proven to be very effective in healthcare as well.

The Lean methodology draws from a myriad of highly effective quality management tools and concepts; thereby enabling an organization to continuously improve quality and better manage resources. Moreover, Lean is a shift in culture; a new vision which creates a sense of unity and renewed purpose within an organization with the goal being to continuously improve the patient’s healthcare experience and the overall performance of the organization.

Those practicing the Lean methodology in the healthcare industry experience the following:

• Better quality of care
• Reduced operating costs
• Better resource utilization
• Empowered and motivated staff